SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dance and Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://danceandsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i recomande!
They arrived faster than expected and if that's what you see on the page!
Very nice and soft
beautiful!
Did not fit the size .. took 9 .. at 41... but small
Size as shown in the table. Heel comes something wrinkled gold, but good for the price they have is acceptable. You pull front feeling of solture.
For what they are worth they are very well but I expected something more like shoe so I could also walk with them thanks. I see them my fragile.
Excellent.
The shoe is stamp as שנראת, very very comfortable וממש beautiful :)
They look well finished. Back skin sole.
Recommend, it another already shoes this type from this store. Size compatible, wzor and color as the picture. Very comfortable. Perfect for przetańczenia whole night.
All Super
Sitting tasty
Beautifully the glitter and are comfortable. Unfortunately one of them has a little wider straps thus less holding the legs.
Very fast delivery , but the sole of the shoe does not look very nice.
Very beautiful, but on the heel a little crumpled matter.
Comfortable, but in my 38 size is very large.
Very nice shoes, I recommend ordering half num more of your size, as the. orma's a girl, but they're divine.
My niece liked it.
Size compatible with table, cool though to color golden outsole could be beige not gray. Shoes little pachną adhesive but think that issue wywietrzenia. For such a price recommend.
Great shoes. On zarmer 38 (foot length 23,5 cm) took 7-came up perfectly. I have a narrow leg. Soft, heel is not felt-like in home slippers. I recommend to purchase. Reached for 1 month
Everything ok. Very nice shoes.
Very pretty
As they look, comodos
The size approached. Dance shoes, soft and light. Just a bomb. Happy with the purchase. If you walk outside, then replace the sole.