SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dance and Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://danceandsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Re-order. Very satisfied with the store and the goods.
Good. I buy the second time, cotton in the composition. Husband likes
Good panties, I take not the first time
Corresponds to the description
Get the goods all fit, thank you.
It came to the Moscow region after 2 months! At the same time it was tracked .... maybe because of Ng Hung, otherwise everything is clear!
Super good !!!!!
Excellent! I Book order second time and enjoy again! That's what I was looking for. Thanks!
Delivery 24 days to Arkhangelsk, the track was tracked. I did not communicate with the store. The size of 5HL came up (183 cm/115 kg is not an athlete). Even slightly free, comfortable). The goods are satisfied for such a price (mene500rub). The fabric is very thin, transparent in the light. In places peeking White overlock line (tail), which without problems cut with scissors and now looks neat. On the label: Hand Wash at 30 GR, ironing at the minimum temperature is unclear why, because (I understand) panties made of cotton.
Excellent...I give you 100000 stars
Excellent+++++. Great store.Good product. Very fast delivery. I am recommend this seller. I wish you good business.
Buy the pants is the 4th time!) take one size larger, since the first wash they sit on the size! His Son and husband like-comfortable, all right sewn!) Shipping-3 weeks.
Good Trusel, for the second time I order my husband. Delivery time a month and a half to Krasnodar.
I order a third time, as always without comments
Corresponds to the description: five stars
As I wished
The goods came to me in a month. I take the third time and everyone is happy. The store can be recommended, there are no problems with it.