SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dance and Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://danceandsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normal underpants. I order the second time from this store.
Thank you so much!
OK, Super
Ok, same as description. All perfect.
super !thanks.
Good boxers, but with the size missed. Guy wears M, ordered XL-small :(
The product corresponds to the description. Thank you very much.
Trusel came quickly, the size of the norms, the fabric too. I recommend that)
Everything is OK, but since I do not like in a strong body of a Trussel then for me the size XL is too small a duck seems and it would be perfect to XXL, my height is 175 cm and weight is 60 kg.
Looks very good.
Thank you very much received... Very soft .. Size fit...
Delivered for a month in total, although shipped only two weeks after placing the order. She took her teenage son 14 years old, size L, came just right. Packed in ordinary bag, without box, if anyone for gift... And in general, I'm happy with the material and tailoring
A small can Small
All OK
Everything came up.
Thank you. Come quickly. A nice gift in the form of a red thread. I ordered a second time. Seller recommend.
Excellent, Cotton
Looks good
Fits well for 85-90 Kg XXXL
Supakuota tikrai ne taip kaip photo, or the kokybes nezinau. Ziurerim kaip nesiosis, nes kaip visada pirkta 2 dydziais didesni nes kitaip buna mazi
Ok, well received, no problem, thank you
Well, the goods, I order the second time, enough for a year unfortunately. After a year they stretch, become slutty hanging panties. Well, okay, once a year you need to change the Trusel) and nice cotton, for such money in general a gift
Excellent, store recommend
I 'd already ordered before so I'm happy with the product the only thing to order is one size more than here's to more of everything. This time it takes quite a while to get there but we all understand the reasons, thanks for everything