SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dance and Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://danceandsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good, as always in this store. Cotton.
Товар отличного качества, подошли на 56р,не жмут. Один минус, шли 2-а месяца. Буду заказывать ещё)
Ordered the size L as advised to take on a larger size. At me M. In the end, LKA was less than my Mach.
Delivery took 3 weeks. I order from this store such panties for the second time. My husband likes it. And to me, too, especially colors.
Usual normal panties. I bought them in January 2021 for 650r. And soon the dollar jumped up and the same panties are already under a thousand!!! No, this price is not for them... I like that the elastic band in the panties is hidden. This is the third packing of panties I take in the last 2 months. I took the same, now I ordered a larger size. Cotton.
Cool! Second time ordered for stock. At 52 size go 3XL, so as not to press and not sagging
Хорошие трусы разница в два размера, со временем немного растягивается.
Great product, really satisfied. Arrived in short times
Excellent, very comfortable
Measures a little fair
Quickly. I'm buying season three. Do do good.
Good ones Sat perfectly
Normally, you can and the size was more to take
Panties fire, not the first time I order, I advise the producer, all the way tracked, to the body a pleasant fabric.
Size is appropriate. But the panty elastic is tough.
Good boxers! Size fit
They are wonderful, highly recommended store
Very fast Delivery after Germany, super comfortable and very comfortable to wear