SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dance and Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://danceandsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered a younger brother for 10 years. Very satisfied with the purchase. The clock reached the plant in the Krasnodar Territory in 4 days, the courier brought it straight home. On Bluetooth connects to iPhone 6, music is played, calls with Simka, you can transfer pictures and music through Bluetooth from Android phones and install on the background and on the ringtone. Icons in the menu move and you can make your convenient menu. Came with full charge, complete with a wire for charging. We will also study, in general I recommend to order, the child is happy)
Beautiful look, cheap and full functions
Very good, like, will test and approve completely!
Ótima.!
Thank you . i got it .
All OK! Come quickly, everything works!
The watch is good. They call. I can hear it perfectly.
Good watch all works
Good watch all works fine
The clock came discharged completely. Work with and without SIM card. With the phone end well. when receiving SMS vibrate. The rest did not check
Everything came very quickly. I'm happy
Reliable store reliable delivery
The watch in excellent condition works well budget is not expensive and in just a couple of weeks))
The product is quite consistent with the description. The very graphics depicting the arrows of the clock are very mediocre. But what else you can expect from hours for 941 R
Ordered in Russia. Delivery is fast. Not tracked. They're still working.
It's just for such a price!!! Bought for the child;)
Good store parcel sent quickly
fast shipping and good product.
Delivery 1 week. How do I do not know, I took myself .. Then I'll find out.
Daughter is delighted
Normal
Cool clock
If only the child in school and wanted a woman
Smart watch came quickly for 5 days but not the ones that ordered not A1
The clock came quickly, whole, working, visible on the body and strap, which is inexpensive. I bought my son as a gift, so it is still unclear how they are in the case.