SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dance and Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://danceandsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful, normal but tends to be smaller
Great, thank you. Size XL for 44R
In general, the suit is good. Well sat down, thought it would be less elastic. But that's even a plus. True pants are thin. When stretched, a little shine through.
The goods came very quickly, unexpectedly. Stitched neatly. Size S at 42 came up perfectly. The fabric is normal.
Shipping month as photo size S 42 for girl normally og-86, ot-60, ob-86
The first time I buy such things, I do not even know what the fabric should be, for this kind of things, but in my opinion synthetics are something that does not breathe and is not pleasant to the body. The elastic band on the pants does not stretch at all, as if it is not there at all. The only plus came quickly, about 3 weeks. At 46 size ordered L, the village is good, not cramped.
Well, here are some pros. Delivery from Moscow Region 10 days and the lowest price for it from Ali) at 44-46 as poured)
as pictured.
Ordered a suit 25.01, delivered to Irkutsk By courier 04.02. Corresponds to the description. Thanks to the store for the promptness and fast delivery.
The suit is excellent, thin, soft but does not shine through, there is a drawback (the pants are short on the height of 172 and the color of the pants is not black as on a T-shirt and gray) delivered straight home by courier, for a week! Thank you store, I recommend
It looks good.
On the top 46 bottom 48 came but I can not say that I was delighted with the protruding threads and elastic band on the tights strange
Cool but stripes do not fit in color with lasins, lasins are short for 164
In perfect condition
Everything came, fit in size
Delivery 2 weeks to Novosibirsk, courier service. The fabric is pleasant, the height of 170 leggings is short. On the size grid ordered XL, does not hang and does not press. My parameters are 90/68/93. I did not communicate with the store. In general, the order is satisfied